Privacy Policy

USA Protective Coatings respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit usaprocoatings.com, contact us, request an estimate, or submit information through one of our advertisements.

Information We Collect

We collect information you choose to provide, including:

• Your name
• Phone number
• Email address
• Property location or ZIP code
• Service interests
• Project size, timeline, and details
• Messages, questions, and estimate requests
• Information submitted through Facebook, Instagram, or other advertising forms

We also collect certain technical information when you use our website, including:

• Internet Protocol address
• Browser and device type
• Pages viewed
• Time spent on the website
• Referring website or advertisement
• General location information
• Cookie and tracking information

How We Use Your Information

USA Protective Coatings uses collected information to:

• Respond to questions and estimate requests
• Contact you by phone, email, or text about your project
• Schedule consultations and on-site estimates
• Provide concrete coating and painting services
• Improve our website, advertising, and customer service
• Measure website and advertising performance
• Prevent fraud, misuse, and security threats
• Meet legal and regulatory requirements

Submitting a form does not require you to purchase a service.

Facebook and Instagram Lead Forms

USA Protective Coatings collects information through lead advertisements on Facebook or Instagram. When you submit one of these forms, Meta provides the information you entered to USA Protective Coatings.

We use this information to respond to your request, discuss your project, provide pricing information, and schedule an estimate.

Meta also processes information under its own privacy policy. USA Protective Coatings does not control Meta's data collection or privacy practices.

Phone, Email, and Text Communications

When you provide your contact information, USA Protective Coatings might contact you about your estimate request or requested services.

Message and data rates might apply to text messages. You may ask us to stop sending text messages by replying STOP. You may unsubscribe from marketing emails by following the instructions included in the email or contacting us directly.

Where required, we will request separate permission before sending promotional or automated communications.

Cookies and Tracking Technologies

Our website uses cookies, pixels, tags, and similar technologies to understand how visitors use the site and how advertisements perform.

These technologies help us:

• Measure website traffic
• Remember visitor preferences
• Track completed forms and estimate requests
• Improve website performance
• Display and measure advertisements
• Understand which advertisements lead to inquiries

Your browser settings allow you to block or delete cookies. Blocking cookies might affect certain website features.

Analytics and Advertising Services

USA Protective Coatings uses third-party services such as Google Analytics, Google Ads, Meta Pixel, Facebook, and Instagram.

These companies collect information about website visits, device activity, and interactions with advertisements. They process this information under their own terms and privacy policies.

How We Share Information

USA Protective Coatings does not sell personal information for money.

We share information with trusted service providers who help us:

• Host and maintain the website
• Manage customer inquiries
• Deliver email or text communications
• Measure advertising performance
• Process forms and leads
• Provide business software or customer management tools
• Protect the website from fraud and security threats

These providers receive only the information needed to perform their services.

We also disclose information when required by law, court order, legal process, or government request. Information is also shared when needed to protect our customers, company, property, or legal rights.

Data Retention

We keep personal information only as long as reasonably needed to respond to inquiries, provide services, maintain business records, meet legal obligations, and resolve disputes.

Retention periods depend on the type of information and why it was collected.

Data Security

USA Protective Coatings takes reasonable steps to protect personal information from loss, misuse, unauthorized access, alteration, and disclosure.

No website, email system, advertising platform, or data storage method offers complete security. We do not guarantee absolute protection of information transmitted online.

Your Privacy Choices

You may contact us to:

• Ask what personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information
• Withdraw permission for certain communications
• Ask questions about how we use your information

Some requests might be limited when we need to keep information for legal, accounting, security, or business purposes.

State Privacy Rights

Depending on where you live, state law might provide additional rights related to access, correction, deletion, or use of personal information.

USA Protective Coatings will review verified privacy requests and respond as required by applicable law.

Children's Privacy

Our website and services are intended for adults seeking property improvement services. We do not knowingly collect personal information from children under 13.

Anyone who believes a child has provided personal information should contact us so we may review and remove it.

Third-Party Links

Our website links to Facebook, Google, TikTok, review platforms, or other third-party websites.

USA Protective Coatings does not control the privacy or security practices of those websites. Review their privacy policies before providing personal information.

Changes to This Policy

USA Protective Coatings will update this Privacy Policy when our website, advertising practices, services, or legal obligations change.

The updated policy will appear on this page with a revised effective date.

Contact USA Protective Coatings

Questions or privacy requests may be sent to: